Question 1

What is SmartSVG?

Accepted Answer

SmartSVG is an online AI tool with two features: Convert turns any raster image (PNG, JPG, WEBP) into a clean, scalable SVG file; Generate creates SVG graphics from a text prompt. No design skills or software needed.

Question 2

What's the difference between Convert and Generate?

Accepted Answer

Convert takes an existing image and vectorizes it into SVG. Generate creates a brand new SVG from scratch based on a text description. Both use the same credit pool: conversion costs 5 credits, generation costs 10 credits.

Question 3

Is there a free trial?

Accepted Answer

You start with 30 free credits on signup, and get 30 more every week automatically. No payment required to try SmartSVG.

Question 4

Do credits expire?

Accepted Answer

One-time pack credits never expire. Subscription credits (Maker/Creator) reset monthly. Unused Maker credits are lost, Creator credits roll over up to a max of 3,000. The 30 free weekly credits reset every 7 days and do not accumulate.

Question 5

What plans are available?

Accepted Answer

SmartSVG offers monthly subscriptions (Maker at $12/month for 500 credits, Creator at $21/month for 1,000 credits with rollover) and one-time credit packs (Pack S: 150 cr for $7, Pack M: 500 cr for $15, Pack L: 1,000 cr for $27). There is also a Studio plan for teams of up to 6 people sharing 6,000 credits.

Question 6

Can I cancel my subscription?

Accepted Answer

Yes, anytime. You keep access until the end of your billing period and will not be charged again.

Question 7

Can I use the SVGs commercially?

Accepted Answer

Yes. You own the output and can use it for any personal or commercial project with no restrictions.

Question 8

Do you offer refunds?

Accepted Answer

Credits are non-refundable once used. If you experience a technical issue and credits were deducted without a successful result, contact us and we'll sort it out.

Question 9

What is the Generate feature?

Accepted Answer

Generate lets you create SVG graphics from a text prompt using AI. Just describe what you want and SmartSVG produces a clean, scalable SVG in seconds with no design skills needed.

Question 10

What styles are available?

Accepted Answer

45 styles are available at 10 credits each: 23 illustration styles (Kawaii, Chibi, Neo-Tattoo, App Icon, Clipart, Doodle, Pixel Art, Boho, Coquette, and more) and 22 typography styles (Hand Lettering, Calligraphy, Brush Script, Vintage, Gothic, and more).

Question 11

How many credits do I get for free?

Accepted Answer

Every new account gets 30 free credits on signup. Each generation costs 10 credits, so you can try 3 styles right away without any payment.

Question 12

Are generate and convert credits the same pool?

Accepted Answer

Yes. SmartSVG uses a single unified credit pool. Conversion costs 5 credits and generation costs 10 credits - both draw from the same balance.

Question 13

Can I edit the colors after generating?

Accepted Answer

Yes. Once generated, you can edit any color directly in the built-in color editor without regenerating.

Question 14

What output size are generated SVGs?

Accepted Answer

All styles output at 1024×1024 pixels. The SVG format is infinitely scalable so you can use it at any size.

Question 15

What image formats can I convert?

Accepted Answer

SmartSVG supports PNG, JPG, JPEG, WEBP, GIF, BMP and TIFF. Upload any raster image and get a clean, scalable SVG file in return.

Question 16

What types of images convert best?

Accepted Answer

The AI is optimized for logos, icons, illustrations, clipart and flat art. Images with clear shapes, solid colors and clean edges produce the best results. Photographs and highly detailed realistic images are not well-suited for vectorization and may produce inconsistent results.

Question 17

What is vectorization?

Accepted Answer

Vectorization converts a raster image (made of pixels) into a vector graphic (made of mathematical shapes). The result is infinitely scalable and perfect for logos, icons, and illustrations, with no quality loss at any size.

Question 18

How long does a conversion take?

Accepted Answer

Usually under 10 seconds. Simple images convert almost instantly. Complex images with many colors or fine details may take slightly longer.

Question 19

Is background removal free?

Accepted Answer

Yes. For paid members, background removal is included at no extra credit cost. Each conversion costs 5 credits.

Question 20

What is batch conversion?

Accepted Answer

Batch mode lets you convert up to 8 images at once and download them as a single ZIP file. Each image consumes 5 credits, so a batch of 6 images costs 30 credits.

Question 21

Are my files stored after conversion?

Accepted Answer

No. Your original files are processed and never permanently stored on our servers. Only the resulting SVG metadata is saved in your history, which is automatically deleted after 6 months.

Question 22

What file size should I expect for the output SVG?

Accepted Answer

SVG files are typically 90–99% smaller than the original raster image. A 2 MB PNG often becomes a 20–50 KB SVG without any loss in visual quality.

Question 23

How does the referral program work?

Accepted Answer

Share your unique referral link from your referral dashboard. When a friend signs up using your link, you both get +10 bonus credits instantly. When they make their first purchase, you earn approximately 10% of the credit value in free credits.

Question 24

Do I earn credits every time my friend buys?

Accepted Answer

No. Purchase rewards apply to your friend's first payment only. The signup bonus (+10 credits each) is a one-time reward when they verify their email.

Question 25

How many credits do I earn per purchase?

Accepted Answer

You earn approximately 10% of the credits your friend receives on their first purchase: Pack S (150 cr) gives you +15 cr, Pack M (500 cr) gives +50 cr, Pack L (1,000 cr) gives +100 cr, Maker subscription gives +50 cr, Creator subscription gives +100 cr, and Studio subscription (6,000 cr/mo) gives +300 cr.

Question 26

When are referral credits added to my account?

Accepted Answer

Signup bonus credits are added instantly when your friend verifies their email. Purchase rewards are added automatically as soon as their payment is confirmed.

Question 27

Is there a limit on how many people I can refer?

Accepted Answer

No limit. You can share your link with as many people as you want and earn credits for every friend who signs up and makes a purchase.

Frequently Asked Questions

General

Text to SVG

AI Vectorizer

Referral Program

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